Your lab runs great.
Now let patients see it.

LabSaaS is the client-facing layer that sits on top of your existing LIS. Online booking, instant results, health trends, and payments. Your patients get a modern app. You keep the system you trust.

Request a Demo ↗ How It Works
9:41

My Results

Updated 5 March 2026

Maria Santos
Last visit: 03.03.2026
Complete Blood Count
Haemoglobin134 g/L ↗ +2
WBC6.2 ×10⁹ → 0
Platelets142 ×10⁹ ↘ -18
ESR8 mm/h ↘ -3
Glucose — 6 months
OctNovDecJanFebMar
Results
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History
Profile
9:41

Payment

Secure checkout

Order Summary
Blood Chemistry Panel€45.00
Thyroid Panel (TSH, T3, T4)€38.00
Complete Blood Count€22.00
Total€105.00
Payment Method
•••• •••• •••• 4821
Visa
•••• •••• •••• 7392
MC
Pay €105.00 ↗
256-bit encrypted · PCI DSS compliant
Results
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History
Profile
The Gap

Your LIS works. Your patient experience doesn't.

Most labs have great internal systems. But what patients see on the outside is still stuck in 2005.

Booking by phone

Patients call, wait on hold, and often give up. Your reception staff is busy managing queues instead of delivering care. Online competitors capture the no-shows.

Results via email or paper

Your LIS produces the results. But patients still get a PDF by email or have to visit in person. No context, no trends, no colour-coded flags. Just raw data.

No patient-facing history

Your database has years of patient data. But patients can't see their own trends. "Bring your old results" shouldn't be a thing in 2026.

Manual payment collection

Cash at the desk, bank transfers, chasing invoices. No online pre-payment, no saved cards, no automated receipts. Admin overhead that doesn't scale.

Low retention, no engagement

After the visit, the patient is gone. No reminders, no re-engagement, no reason to come back. Your LTV suffers while chains build loyalty through apps.

Chains have apps. You don't.

Synlab, Unilabs, Cerba have mobile portals. Patients expect the same from you. Building your own is expensive. LabSaaS gives you one off the shelf.

Integration

Connects to your LIS. Doesn't replace it.

LabSaaS is a client-facing front end. Your laboratory information system stays in charge. We just make it visible to your patients.

1

Connect your LIS

We integrate via HL7, FHIR, or your LIS vendor's API. Results, schedules, and catalogues sync automatically. No data migration.

2

Customise the portal

Your logo, colours, domain. Configure tests, prices, available slots, and payment methods. We handle compliance and hosting.

3

Go live in days

Patients start booking

Patients book, pay, and receive results through a branded app. Your LIS feeds the data. LabSaaS handles the experience.

Features

The patient layer, built for labs

Everything your patients wish you had. Nothing that conflicts with how your lab already works.

01

Online booking

Patients pick their tests, choose a time slot, and book in 30 seconds. Automated reminders cut no-shows. Syncs with your schedule in real time.

02

Instant results with context

Push notification when results are ready. Colour-coded flags for out-of-range values. Reference ranges with clear explanations. Shareable with their physician.

03

Health trend tracking

Interactive charts for every biomarker over months and years. Patients see their progress. Doctors see trends. Data comes straight from your LIS.

04

Integrated payments

Patients pay at booking or before results release. Cards, Apple Pay, Google Pay, MB Way. Automatic invoicing and receipts. Revenue hits your account faster.

05

White-label, your brand

Your logo, colours, domain, and tone. Patients see your lab's app, not ours. Fully branded web portal and mobile experience, live in 5 days.

06

LIS-agnostic integration

Works with any LIS that speaks HL7 or FHIR. Custom API adapters for proprietary systems. Your workflows don't change. We adapt to you.

Patient Portal

What your patients see

A branded mobile experience that patients actually want to use. Built for European healthcare.

9:41

Book a Test

Choose your preferred time

Upcoming
Blood Chemistry
7 March, 08:30
Booked
Thyroid Panel
12 March, 09:00
Pending
Available — 10 March
07:3008:0008:3009:0009:3010:00
Book 08:00 Slot ↗
Preparation

Fasting required, 8–12 hours
Water is fine
No medication in the morning

Results
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Pay
History
Profile
Online Booking
Patients self-schedule from available slots synced with your LIS
9:41

Trends

LDL Cholesterol

3.2 mmol/L
↘ -0.8 over 3 months
target
SepOctNovDecJanFebMar
Target: < 3.0 mmol/L
Results
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Pay
History
Profile
Health Trends
Biomarker history pulled from your LIS, visualised for patients
9:41

Payment

Review and pay

Invoice #2026-0847
Blood Chemistry Panel€45.00
Thyroid Panel (TSH, T3, T4)€38.00
Complete Blood Count€22.00
Total€105.00
Pay with
•••• 4821
Visa
Apple Pay
Google Pay
MB Way
Pay €105.00 ↗
PCI DSS compliant · GDPR ready
Results
Book
Pay
History
Profile
Integrated Payments
Pre-pay at booking or on results. Cards, Apple Pay, MB Way.
+40%
Online bookings
in month one
-60%
Fewer calls
to reception
2.5x
Higher patient
return rate
5 days
From signup
to go-live

Give your patients the experience they expect.

See how LabSaaS connects to your existing LIS and goes live in under a week. No disruption, no risk.

Get in Touch ↗